Shipping Policy will cover the cost for Standard International Mail* (orders over $249+) and USPS Domestic First Class (orders over $99+). Not all countries are eligible for free international shipping. Upgraded shipping options will be quoted during checkout. All prices are in US Dollars ($USD). Most items are shipped from Utah, USA! All transit times displayed are estimates based on the carrier's normal transit times so there is no guarantee your shipment will arrive within that timeframe. Original shipping charges are non-refundable.

Estimated delivery time for FREE shipping within the USA is 7-10 business days. Estimated delivery time for FREE international shipping is 14-28 business days (depending on your country). Because customs procedures & protocols vary by country, our estimated shipping times do not include the time it might take to clear your customs agency. A lot of our customers outside the US report little to no duties/taxes were due upon receipt of their shipment. has been shipping worldwide since 1999 and we ship internationally daily! All orders are processed and shipped out by 5pm (PST) Monday through Friday on regular business days. Orders placed/received after 12:00pm (PST) will be processed the next business day. If you need the package quicker, there are various upgraded shipping options that can be considerably quicker such as UPS and USPS International Priority or Express, which will be quoted during checkout before you purchase anything. UPS does not deliver on Saturdays and most holidays.

Unfortunately, free standard shipping isn’t an option for all locations. To guarantee a safe delivery in certain countries, we have to ship via USPS Priority International Mail, DHL Express, or UPS Expedited with full detailed tracking. Nominal shipping costs to these countries with inadequate postal systems will be quoted during the checkout process.

Once items are shipped, liability is covered by the terms of the carrier. We will ship to the address specified by the customer. If you did not provide us with an accurate address, neither, nor the shipping carrier can be held responsible for the loss of an item. Please double check your shipping address. Any shipping damage must be reported to within 48 hours of delivery, otherwise it is ineligible for any insurance or refund claims.

Package Protection is our insurance for lost, stolen, and damaged packages, and is by default added to the customer’s cart. You have the option to opt out at checkout. As noted at checkout and in our Terms and Conditions, by deselecting Route, we are not responsible for lost, stolen, or damaged packages. 

Note:  Per Casio's policy, Casio and G-Shock watches are not eligible for International Shipping.  Any international order containing a Casio or G-Shock watch will be cancelled and all monies refunded.